HELP CENTER
Frequently asked
questions.
Everything you need to know about Marginax and how it helps Shopify stores understand their real profitability.
What is Marginax?+
Marginax is a Shopify analytics app that brings together orders, advertising costs, and custom expenses so you can see your real profit—not just revenue.
Which platforms can I connect?+
You can connect your Shopify store and advertising platforms including Meta Ads and Google Ads. Marginax then displays those costs alongside your sales and profit data.
Can I add custom costs?+
Yes. You can add custom costs such as agency fees, software subscriptions, fulfilment costs, or any other expense that affects your store’s profitability.
How do AI insights work?+
Marginax analyses your store’s connected data and helps highlight trends, profit leaks, and practical opportunities. AI insights are designed to support your decisions and are not financial or tax advice.
Is there a free trial?+
Yes. Every plan includes a 3-day free trial, so you can explore Marginax before starting a paid subscription.
What plans are available?+
Basic is €5.99/month for up to 1,000 orders. Medium is €15.99/month for up to 5,000 orders and 10 AI insights. Unlimited is €29.99/month with unlimited orders and up to 30 AI insights. Prices exclude VAT.
How do I install Marginax?+
Install Marginax through the Shopify App Store, authorise the requested Shopify permissions, and follow the onboarding steps to connect your store and optional advertising accounts.
Need more help?+
Contact us at support@marginax.com and we will be happy to help.